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Trouble Shooting Guide




Suspended particulate matter can cause cloudy water. To keep the water sparkling clear, treat weekly with Spa Life Super Clarifier with the system running. If cloudy water is a constant problem, check TA, CH, and pH levels and bring into balance


Cloudy Water - Other Possible Causes


1) Suspended particles :

Add Spa Life Super Clarifier

2) Build-up of organic contaminants :

Shock treatment with Spa LIfe Clor

3) Total alkalinity too high :

Add pH Down until TA is within 100-150 ppm

4) Hardness too high :

Add Spa Life Secure

5) pH too high :

Adjust pH using Spa Life pH Down until 7.4-7.8

6) High TDS :

Empty spa and refill (have water tested)

7) Poor filtration :

Clean cartridge with Spa Life Filter Free

Foaming

Foaming is caused by shampoo and soap residues, hair sprays, cleansers and even “soft” water (low TA and CH). If foaming occurs, treat by squirting Foam Away over the surface of the water. Repeat if necessary.


Other Possible Causes :

1) High concentration of oils and organic matter :

Squirt Spa Life Foam Away over foamy area contaminants being agitated by jets

2) Soft water :

Use Spa Life Cal until CH is within 150-300 ppm


Coloured Water

If the water takes on a green or brown tint, it is probably due to metal (copper or iron) in the water. To remove colour and prevent staining, treat with recommended dose of Spa Life Secure. Repeat if necessary.


Other Possible Causes :

1) Dissolved metals :

- Use Spa Life Secure and have water tested
- (copper, iron, etc.) from equipment or source water

2) Algae :

Shock treat with Spa Life Clor and add non foaming algaecide


Scale Formation

If white, chalky or hard residue forms on the sides of the spa, it is due to calcium carbonate scale formation. Also treat with Spa Life Secure and check water balance parameters.


Other Possible Causes :

1) High calcium level :

Drain partially and add Spa Life Secure

2) pH too high :

Adjust pH to 7.4-7.8


2) Alkalinity too high :

Adjust TA to 100-150 ppm by adding Spa Life pH Down


Poor Filtration

Approximately every 3-6 weeks the spa should be drained and the filter cleaned with Spa Life Filter Free. Heavy usage will require draining more frequently.


Other Possible Causes :

1) Skimmer basket clogged :

Remove hair and other debris from skimmer basket on a regular basis

2) Filter Cartridge clogged :

Remove and clean with Spa Life Filter Free


2) Pump not operating properly :

Have a service technician examine the system


Spa & Hot Tub Safety Tips


Spa & Hot Tub Use


  • never allow water to exceed 40°C (104°F)
  • limit soak time to 15 minutes at a time
  • Do not drink alcoholic beverages before or during use
  • Do not allow children to use the spa/hot tub without supervision
  • If you are pregnant, consult a physician before use
  • If you have high blood pressure or other cardiovascular condition, consult your physician before using a spa or hot tub

Chemical Safety & Storage


  • keep all chemical containers sealed and out of reach of children
  • read and follow all label directions
  • NEVER mix chemicals
  • always add chemicals into water - never the reverse
  • store all chemicals in a cool, dry place with the container sealed
  • never store chemicals in direct sunlight

Spa Life Customer Profile


INITIAL START-UP


1.) Place Bromine / Chlorine tablets in weir or chemical dispenser
OR
ADD __________ grams of _____________________________
2.) ADD __________ ml of Spa Life Secure
3.) ADD __________ ml of Spa Life Super Clarifier
circulate and test water for correct level of pH, Total Alkalinity & Calcium Hardness
* circulate spa for a minimum of 3 hours a day


WEEKLY MAINTENANCE


1.) Add sufficient sanitizer to maintain a reading of 3-5 ppm
2.) Shock the spa adding __________ grams of _________________
3.) ADD __________ ml of Spa Life Secure
4.) ADD __________ ml of Spa Life Super Clarifier


  • Always circulate spa water while adding chemicals
  • Take a sample of spa water to your Lawrason Dealer every 2 weeks
  • The spa should be drained every __________ weeks and the filter should be cleaned in a solution of Spa Life Filter Free
  • Use Spa Life Spa Clean (a non-abrasive cleaner) to remove the bath tub ring

Tip : Print this page to keep record of your spa for future reference.


Spa Vocabulary


Acid :

A chemical which lowers pH when added to water. AQUA pH MINUS


Algae :

Microscopic aquatic plant life which can grow on pool surfaces or float free in the water.AQUA WHAM-O


Base :

A chemical which raises pH when added to water. AQUA pH PLUS


Bacteria :

One celled organisms, some of which cause disease and/or infection. Without proper sanitation, pool water and pool surfaces are perfect breeding grounds for bacteria.


Calcium Hardness(CH) :

The quantity of calcium dissolved in the water. AQUA CAL


Chlorine :

The sanitizer and oxidizer most commonly used in swimming pools.


Organic Waste :

Nitrogen and ammonia bearing compounds such as urine, saliva, perspiration, body oils and suntan lotions that are continuously introduced into pool water by swimmers. Most organic wastes will not filter out and must be chemically removed (oxidized) with a periodic shock treatment.


pH :

The measurement of water's relative acidity and basicity. The pH range is from 0 - 14; a pH of 7 is neutral. pH values below 7 are acidic and values higher than 7 are basic. The recommended pH for pool water is 7.2 to 7.8.


Residual :

The amount of a compound existing in water, usually expressed as parts per million.


Sanitizer :

A chemical compound, such as chlorine and bromine, which disinfects (kills bacteria), kills algae, and oxidizes organic matter.


Shock :

The process of introducing significant quantities of an oxidizer to water to bring about the chemical destruction of excess organic wastes.


Total Alkalinity (TA) :

The amount of bicarbonate, carbonate and hydroxides present in water. TA acts as a pH buffer.


Jacuzzi ® Premium Spas of Calgary
South: 6204 Centre Street SE (403) 237-8772 M-W & Fri 9- 6, Th 9-8, Sat 9-6, Sun 12-5 pm Map
North: Northland Village Mall (403) 202-8774 MF 10-9 , Sat 9:30-6:30, Sun 11-5 pm Map